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How to Claim Your Human RightsA B-HART project
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Support worker · Wallet card

Wallet card: Raise a concern with my support worker

Print these cards, cut them out, and laminate them so you can carry the words with you and show or read them when you need to.

How to print your wallet card

  1. Press Print / Save as PDF above.
  2. Set Scale to 100% (Actual size) — not “Fit to page” — so the cards stay wallet-sized.
  3. Turn on Background graphics (under “More settings”) so the colours print.
  4. Use thick paper or cardstock(about 200–300 gsm) if you have it. Plain paper works too.
  5. Cut along the dashed lines.
  6. Laminate each card, or cover both sides with clear tape, so it lasts. Keep them in your wallet or bag.
B-HART · What to say
Raise a concern with my support worker
Support worker · Raise a concern
Something your support worker did has upset you, and you want to talk about it calmly.
I CAN SAY · 1/4
I want to talk about something. It is important to me.
Raise a concern with my support worker
I CAN SAY · 2/4
When this happened, I did not feel okay.
Raise a concern with my support worker
I CAN SAY · 3/4
I would like us to do it a different way.
Raise a concern with my support worker
I CAN SAY · 4/4
Can we agree on what happens next?
Raise a concern with my support worker
IF THAT DOES NOT WORK
  1. Ask to speak with your support coordinator or the service manager.
  2. Put your concern in writing, or ask someone to help you write it.
  3. Contact an advocate to support you in the conversation.
You have the right to be heard.